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Privacy Policy
I, Lisa Sutton am committed to protecting and respecting your privacy.
Personal data is information which relates to a living individual who can be identified from that information.
The legal basis for collection and use of your personal data is to:
Arrange and carry out services as agreed within your booking.
Explicit Approval
I have gained your explicit approval to collect, hold and process your personal data as set out below on your booking form when you engaged their services.
How I will use your personal data
I will use your personal data to the extent necessary to:
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Carry out your booking, including:
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Contacting you when necessary in relation to your booking
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Receive payment
I have taken appropriate measures to safeguard personal data under their control against unauthorised access, unlawful or accidental destruction or accidental loss.
Data Storage
Your personal data will be stored both electronically and password protected and in a locked cupboard.
Data Retention Policy
Your data will be retained whilst your booking is being arranged and has taken place. Thereafter, unless otherwise agreed I may continue to hold your some of your personal data for a further period of 6 years to ensure compliance with Company Law and HMRC Statutory VAT reporting requirements. Where there is no requirement to continue to hold your personal data I will destroy it.
Right of Access
You have the right to obtain confirmation that your personal data is being processed by me, and what personal data is held.
You may make your request at any time and by any reasonable means (letter, telephone, e-mail) although it is preferred that you make contact in writing, detailing the precise nature of your request so that there can be no misunderstanding.
Further information is available from the Information Commissioner's Office website on how to make a request.
Within 7 days of receiving your request I will send you a written acknowledgement noting when you can expect to receive a response.
Within 30 days of your request I will provide you with the information that is held in a structured, commonly used and machine-readable (probably Word or Excel) format except where I have agreed with you that this would be impossible, or that it would involve undue expense, in which case it may make the information available to you to view on a screen.
Right to Complain
If you believe that there is a problem with how I am collecting, holding and processing your personal data you have the right to complain. Initially you should address your complaint to Lisa Sutton.
Lisa Sutton will respond to your complaint within 5 working days.
You also have the right to address your complaint to the Information Commissioners Office.
Tel 0303 123 1113
Email casework@ico.org.uk
Website https://ico.org.uk
Contact Address
Name – Lisa Sutton
Address – 37 Malvern Road, Chesterfield. Derbyshire. S40 4DX
Phone - 07927147066
Email – lisa@theladycelebrant.co.uk